Shipping policy

Shipping Policy

Order Fulfillment
All orders placed through LiveKind are fulfilled by our trusted production and shipping partner. Each item is made to order, ensuring quality and sustainability. Please allow additional time for order processing and fulfillment.


Processing Times
Orders are typically processed and shipped within 2-7 business days. Processing times may vary during peak periods or due to unforeseen circumstances. You will receive a notification once your order has shipped.


Shipping Times and Costs
Shipping times depend on your location and the shipping method selected at checkout. Estimated delivery times are as follows:

  • United States: 3-8 business days

  • Canada: 5-10 business days

  • International: 10-20 business days

Shipping costs are calculated at checkout and depend on the destination and order size.


Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Use this tracking number to monitor the status of your shipment.


Customs and Duties
For international orders, customs fees, duties, and taxes may apply. These charges are the responsibility of the customer and are not included in the product or shipping costs.


Lost or Delayed Shipments
If your shipment is lost or significantly delayed, please contact us at info@livekind.ca. We will work to resolve the issue promptly.


Returns and Exchanges
As each item is made to order, we do not accept returns or exchanges unless the item is defective or incorrect. Please review our Return Policy for more details.